Reasons to use an AV equipment rental software for your rental business
Consumers are continuously searching online for everything they require. In 2016, 209.6 million people in the US alone were online shoppers who compared prices, browsed products and bought items online at least once. It is expected that this figure is going to reach 230.5 million in 2021. Nowadays, they just speak their search requests into their devices like order headphones from Amazon? Where is the nearest Italian restaurant? Similar is the case with renting audio visual equipment. Web-based rental solutions are becoming popular for a reason.
Audiovisual industry is brimming with equipment like HD cameras, lightening kits, mics, audio kits, different lens etc. Audiovisual industry usually rents expensive equipment rather than purchase it as it is more cost-effective. You can streamline every aspect of your rental process with a rental business website and even an app. It can include some major workflows like arranging the shipping of AV equipment or making online payments. You can also quote rental opportunities and state specifications of each equipment. You have an extraordinary opportunity to increase performance and efficiency.
AV equipment rental is a big business and is ripe for an online marketplace that connects the renters to its customers – in a more productive and efficient manner.
5 reasons your AV equipment rental business needs to go online
1. Know your customers and improve customer retention
With an online AV and production rental business, you cannot only track and manage hundreds of audiovisual equipment but also improve customer loyalty and satisfaction. You can create profiles of your loyal customers where you can record their past history of renting the equipment. Your customers are going to rent say an audio kit and cameras for a certain period of time. They will rent again if they need it again in the future. The key is to increase satisfaction levels of your current customers is to keep them happy. You can create special discounts and coupons for them. This will keep your business moving smoothly.
They are not wrong when they say loyal customers are far more precious than new ones. The online rental software lets you achieve your customer-focused goal conveniently and effectively. It can be done by simplifying rental processes including levels of access, reserving equipment online, giving proper communication channels, and online payment options.
2. Instant is the new term for success
AV equipment rental business is an industry that is always on the move. It is important for you to be able to access all your rental data from any location and device – whether you are in the warehouse or somewhere else. Instant access should be the priority. By going online with your AV equipment rental business, you will be able to instantly see the status of your equipment, what’s due for service or repair, what is back on the shelf, and what is in stock. Hundreds of rental businesses in the AV industry have made the shift in order to streamline every stage of the rental cycle.
Make the entire rental cycle smooth and efficient with equipment rental solution
Your customers certainly don’t need a 25-minute call to rent a piece of equipment, particularly, when they rented it many times before. Recurring orders and predictable tasks can be handled instantly.
3. Customize your online storefront as per your business model
Now is not the time for geographically restricted brick and mortar storefronts which limits convenience, pricing and reach in terms of customers. An online equipment rental store has stepped in stirring a revolution by allowing businesses to lower their overheads. We don’t directly go to stores anymore. Let’s face it. We all search for everything online first. An online AV rental business allows you to show equipment availability, present your inventory in a user-friendly manner, and enhance your digital presence.
With an online storefront, you can enable your customers to filter their results, choose to pick the order or get it shipped. They can define the rental period and pay for that period online. You can also define your business policies and rental agreements. All this not only empowers your customers to book orders smoothly but simplifies the entire process for you. No need to train your staff on how to use the app. Make it easy for them.
4. Know the status of your equipment at all times
You can depend on the system to tell you exactly about item availability, return due for an item. This way you can easily draft a plan and know whether the right video kit is going out the door. This enables you to practice good inventory control. You can act quickly as you are able to view the status of all your products in a centralized place, using any device from any location.
An online audiovisual equipment rental software solution allows you to see the calendar to view all the orders and quotes in one place. Be confident that the right accessories go with the right equipment, drill down into individual products to resolve shortfalls and view all stock levels to effortlessly plan ahead. In short, it is one centralized place for everything.
5. Reserve equipment seamlessly and make secure online payments
With online equipment rental software, you can enable customers to reserve audiovisual equipment online and also make online payments. By browsing through your inventory, they can immediately decide which equipment to book. Customers can define the rental duration easily. This way, you will also leave a good impression on your customers by giving them a great online rental experience at the beginning itself.
Increase customer satisfaction by offering online booking and payment options.
People find it quite convenient and easy to make online payments. With online rental software, you can give your customers the ability to make payments online. AV equipment rental software integrates with apps like Stripe, PayPal, Square, and Authorize.net to allow your customers to make payments online.
Gone are the days when your customers had to call different companies to compare prices. They can simply go to your website and navigate your entire inventory of AV equipment. Then enter a single request to receive quotes. You can create fantastic first impressions by sending engaging proposals and quotes to your clients. You can easily customize the document layouts for each stage of the rental cycle whether it is a rental agreement, invoice or quote.
Know how EZRentOut can be useful for your AV Equipment Rental Business!
EZRentOut makes managing your AV equipment rentals online a whole lot easier. You just need to tag all your inventory to enable secure sale orders and smooth rentals every time a customer rent outs an equipment or even consumes an inventory item. With your inventory sorted out in the best manner, you are able to showcase your product catalog efficiently on your webstore or retail store. This way your customers are able to find what they need easily online.
EZRentOut is an online AV rental software, used extensively by rental businesses and retailers globally, for streamlined rental management to increase business productivity and revenue.