The EZRentOut team rolled out some exciting new features and enhancements in the past few months. As part of our commitment to enabling seamless individual and B2B customer management, new enhancements enable you to easily convert individual customers into business customers and navigate between them. In other updates, you can create time-specific custom reports and stay updated on important dates.Continue reading
Efficient customer management is a critical element of EZRentOut as it equips rental business owners with the features and requirements to seamlessly manage their individual and business customers. As businesses and customers grow, their roles and associations change, requiring rental business owners to shift gears and provide a higher level of support to maintain long-term relationships.
If you are renting and selling to businesses you know they can drive revenue but demand superior service. Improve your ability to manage these high value customers with Business to Business Customer Management.
Developed in response to customer needs, B2B Customer Management provides full visibility into your valuable business customers, while enabling exceptional service.Continue reading
With our equipment rental software, you can manage alerts for customers by subscribing to events or actions related to their orders that generate emails.
Alerts and Customers
All customers whose email IDs are recorded in the system in Customers’ listing page and have ‘Send customer email alerts’ option enabled under ‘Contact Information’ in Customer details page, will receive email alerts subscribed by the admins. Customers will receive emails based on an admin’s selected actions of interest, for example, order rent out, booked by the customer, etc. Customers will receive emails for actions they’re involved in. Continue reading