Types of Customer Alerts and Equipment Rental Software

equipment rental software

With our equipment rental software, you can manage alerts for customers by subscribing to events or actions related to their orders that generate emails.

Alerts and Customers

All customers whose email IDs are recorded in the system in Customers’ listing page and have ‘Send customer email alerts’ option enabled under ‘Contact Information’ in Customer details page, will receive email alerts subscribed by the admins. Customers will receive emails based on an admin’s selected actions of interest, for example, order rent out, booked by the customer, etc. Customers will receive emails for actions they’re involved in. Continue reading

User Alerts and Rental Management Software

rental management software

With our rental management softwaremanage alerts by subscribing to events or actions related to orders that generate emails, or switch to a daily digest of alerts to ensure that all information reaches interested parties.

Contents:
1. Alerts and users
2. Custom Notifications and Newsletters 
3. Types of Alerts
3.1. Alerts for Orders
3.2. Alerts for Bookings
3.3. Alerts for Services and Preventive Maintenance
3.4. Alerts for Items
3.5. Alerts for Emails
4. Group and Location-based Notifications
5. Time for Alerts
6. Send Email Alerts using your Company URL

1. Alerts and users

All confirmed users receive emails based on their selected actions of interest, for example, order rent out, booking, etc. Staff users receive emails they’ve subscribed to only when they’re involved in the action, while administrators receive emails for all actions across the company. Continue reading

Sending Emails from EZRentOut – Equipment Rental Software

equipment rental software

Equipment rental software isn’t just about managing equipment, but should also help you manage your customers effectively. A system that enables you to communicate quickly and easily with your customers can therefore be a great advantage, especially as response times are particularly important for the rental industry.

In this post, we’ll show you some of the ways you can get in touch with customers using EZRentOut. Continue reading

Customize Email Templates in EZRentOut for Seamless Communication

Would you like all EZRentOut alerts and emails to include more detail about your company? Maybe you’d like your internal communications to have more of a personal flair, or want to direct customers to the next steps related to a particular event. To this end, you can create custom email templates to tweak your email-based communication with your staff and customers alike. These templates can be used for actions that generate emails.

Continue reading