Damaged items are a common concern for rental businesses. Depending on the value of the item and the extent of damage, it can be a significant cost for businesses. Not to mention the time and resources you put into repairs. EZRentOut already allows you to charge customers for any damages on their entire order. With our new feature – Line Item Damages – you can now charge customers for damages on an item level.
For example, let’s assume there’s an order that contains two assets: Nikon D3500 and a spare rechargeable battery. When the customer returns the order, the camera is slightly damaged. Our new feature enables you to charge damages only on this particular item and not the entire Order.
Let’s say you run car rentals and have a customer who’s renting out a car. A car is a high-ticket asset, so it makes sense if you want the customer to deposit some security against it. The security deposit is important, especially in the rental industry. It serves as an assurance that even if the customer doesn’t return the item, you can at least use the deposit to recoup the lost rental income.
EZRentOut now gives you the ability to settle security deposit payments against rented out Orders. Let’s dive deeper to learn more about settling security deposits.
By default, all invoicing on EZRentOut is done for single orders. However, certain businesses may prefer receiving a singular invoice for all their orders. This simplifies order referencing and is possible with EZRentOut’s consolidated invoices.
Generate consolidated printouts for multiple orders – be it a recurring order or a business or customer order.
The Orders Module in EZRentOut empowers you to stay on top of your jobs and events by greatly simplifying the rental process. It enables you to rent out related items in bulk for multiple projects, thereby saving you time.
We have enhanced our Orders module by introducing Item Recommendations for Orders. This feature uses artificial intelligence to identify items that are normally rented out together. It highlights any missing equipment that you may find useful for specific business activity.
EZRentOut now supports the Topaz signature pad for capturing electronic signatures. This enables you to capture signatures more conveniently, thereby creating a smoother verification process for your users.
When placing orders in EZRentOut, users might want to maintain an overview of expenses against each order. They can do so with the Order Expenses Add On. This Add On allows users to list all the costs incurred in preparing and dispatching the order, i.e. getting it to completion.
For example, before dispatching an order for 30 chairs, you find out that the chairs need repair. So you send them out for maintenance to ready the order for dispatch. You can add these maintenance costs to your expense log to keep an eye on the total amount you’re spending.
Setting up an online store is difficult but you’re wasting your developmental hours if you aren’t tracking how customers interact with your store. Are customers able to find everything they need, are they leaving the page without renting items out, is the payment processing user-friendly – all these are important questions about your store and directly impact your online revenue.
Luckily, you can answer these questions and others by integrating Google Analytics with your EZRentOut Webstore. This integration enables you to study and understand customer behavior so you can continually enhance online renting for them.
Keeping track of hundreds of assets as they move from one location to another can be a handful. Rental companies regularly lose items in transit when they can’t access their real-time location. What’s worse is that the risks rise exponentially as your fleet grows and as more locations come into play.
These inefficiencies eventually bleed into item unavailability and fewer rental orders. This is why EZRentOut is now integrating with Trackunit to provide you with reliable GPS tracking. Now, track the current location of your assets, from the office or the road!
Network administrators use Active Directories to streamline maintenance processes within large organizations. Instead of having to perform updates manually, a network admin can update one object in a single process.
Active Directories are also used to allow or deny access to applications by the end-user through the network trees. They help in keeping a large network organized and maintained. And you can do this without having to perform each task through an individual process.
When importing your CSV data to EZRentOut, you need to map the columns to the appropriate fields available in EZRentOut. This comprehensive data dictionary helps break down the various fields in our application so you can carry out hassle-free imports.