Setting up Multi-Store Listings in EZRentOut

multi-store listingsEZRentOut caters to companies of all sizes, from small businesses to big retail houses. As these businesses grow, customers, employees, and departments increase as well. There is a need to enforce group-based access control to better manage asset visibility and utilization within the organization. There can be two ways to achieve this:

  1. Have separate accounts: Create separate accounts when each department and its employees are independent, or when you have multiple stores and its customers have different buying habits. For every account, you can have different policy settings and run independent reports. This works well when there is no sharing of items or employees across departments, or regions when retail companies are involved.
  2. Utilize Multi-Store Listings feature: This feature allows management of departments, multiple stores, and divisions from a single EZRentOut account. Keeping a single account enables aggregate reporting and a single consistent setting across all departments and stores.

If you’re interested in utilizing this feature, go to Settings → Company Settings → Policy → Enable Multistore Settings. Now save your settings. This will allow you to create item listings available for different customers and users. Continue reading

Integrating the EZRentOut Webstore into Your Main Website

So you’ve started to use the EZRentOut Webstore. It’s user-friendly, easy to set up, and helps you save a lot of time processing rental equipment, invoices, and reports.

But you already have a well established website that customers have been familiar with for some time. You’d like some consistency between this site and the EZRentOut Webstore. This guide will show you how to achieve that, so customers always feel like they’re with a brand they trust. If you don’t have an existing website, you can instead learn how to set up a Webstore in EZRentOut. 

But for now, here’s how to integrate the Webstore into your website in 5 easy steps: Continue reading

Show Availability Of Overdue Items In EZRentOut

overdue items availabilityBusinesses no longer need to restrict themselves from creating bookings on overdue items. They can simplify the process by booking orders for these rental items on different events by enabling ‘Availability of Overdue Items’ in Settings → Company Settings → Policy. With this setting in EZRentOut, Overdue Items (assets and asset stock) are treated as ‘Available’ by the system. This means you will be able to add them to an order if you’ve checked the option for available assets, even though they are yet to be returned. Continue reading

Defining Customer Payment Terms In EZRentOut

customer payment terms

Importance of setting up payment terms

All businesses require a steady cash in-flow from clients and customers to bear operational costs. This is why companies pay special attention to their invoicing practices in order to track payments.

Your invoice can only be as good as its payment terms and conditions. Your terms and conditions need to be crystal clear so you are able to communicate effectively with your customers and can also collect timely payments. These can include payment due dates, preferred payment method, incentives for early payments, and even consequences of late payments if you like. You can make them as extensive as you want. Continue reading

Charge Late Fee For Overdue Items In EZRentOut [How-To]

late fee policy for overdue itemsCharge late fee on items not returned

When a rented out item or equipment is not returned to you on time by a customer or is lost or stolen, it impacts your ability to deliver on your promises to other customers. Eventually, it harms your business. Not all products are easily replaceable, or it is not possible to purchase additional products to fulfill orders due to late returns. All rental businesses rely on their customers to return their products on time so that they can ensure other customers will have their rental product when the order date arrives. For this reason, we offer EZRentOut users to charge late fees to their customers for assets and asset stock that are not returned on time.

In EZRentOut, a late fee is a charge that a customer pays for items that he/she has not returned after the due date. Late fees encourage consumers to return items on time. The fees may vary. You can either set a flat rate or choose to apply late fees per minute, hour, daily, weekly, and monthly.

CONTENTS:
Adding late fee charges to an Asset or Asset Stock
Late Fee in Order Details Page
– Partially Returned Item(s) in an Order
– Rental Price on Overdue Items Vs Late fee on Overdue Items
– Billing Vs. Return Date
– Expected Vs. Actual Return Date
Late fee on Recurring Orders
Late fee on Bundles
View Late Fee Charges on Customer Portal and Webstore
Customize ‘Late Fee’ Column View on Order Line Items Table and Listing Pages
Email Alert
Printout Template
Reports

Below we have detailed the process about how you can set up and charge late fees to your customers!

Adding late fee charges to an Asset or Asset Stock

1. To start, go to Settings → Add Ons → Late Fee → Click ‘Enabled’, and hit ‘Update’ at the bottom. Continue reading

No Charge Days: Selecting Specific Days to Charge Rent

No Charge Days in EZRentOut

A lot of rental businesses do not operate 7 days a week. Usually, this means they only charge rent between Mondays and Fridays. Of course, other companies can choose different days to charge rent depending on their workflows. Our No Charge Days feature enables you to select the days for which you would like rent to be charged.

Getting Started

To begin using this feature, go to Settings → Add Ons → No Charge Days → Enabled. As you can see in the image below, you will be asked to select the days you will be charging rent: Continue reading

On EZRentOut’s GDPR Compliance

EZRentOut is fully GDPR compliant.

This post will take you through what this means, and shed light on the functionality we’ve added to become compliant to the General Data Protection Regulation (GDPR).

What role do I play within the GDPR compliance framework?

In order to understand your place within this regulation, we need to flesh out three roles:

  • Data Processor: The body that processes personal data on another body’s behalf.
  • Data Controller: The body that determines the purpose and means of processing the personal data provided.
  • Data Subjects: The individuals whose data is being processed.

There are two ways in which the GDPR terms might apply to you.

  1. You as the Data Subject:
    You are a citizen of the European Union and your data is being stored in EZRentOut. That makes you our Data Subject. Therefore, we must abide by the terms of our GDPR compliance to ensure we respect your data rights.
  2. You as the Data Controller:
    We are the Data Processor, processing the data of your end users on your terms. This makes you the Data Controller, and your end users (such as staff, customers, vendors) the Data Subjects. Therefore, you must abide by the terms of GDPR to ensure you respect the data rights of your end users.

In short, EZRentOut is not only GDPR compliant itself, but also enables you as a Data Controller to become GDPR compliant. You can read on to see how this plays out with reference to the new functionality we’ve added to EZRentOut Continue reading