Adding multiple shipping and pickup locations in EZRentOut

online rental softwareConvenience for customers is the utmost priority for any rental business, and we know what crucial part locations play in this case. Shipping Locations are currently linked to the contact person (individual customer) instead of businesses in EZRentOut. Associating multiple locations to customers within an online rental software is no more a hassle for our users.

You can enable ‘Pickup and Shipping Location’ from Settings → Company Settings → Advanced Settings.

shipping location

This feature enables you to record locations of customers. These include the Shipping Location, which records where you need to ship an order to. You can also set up Pickup Locations – for example, to your storefront in a mall or franchise in another state where a courier service or even customers can pick up the rental items from. Email addresses and phone numbers can also be added to the shipping locations.

Adding a shipping location

Record the shipping location to the customer details page. You can add multiple shipping addresses to one individual customer (see image below). Click the ‘Add a shipping location’ button under the ‘Shipping Locations’ tab shown at the bottom of the customer details page. An overlay will appear.shipping location

Note: Shipping addresses can also be added from within the Order details page or on the webstore by the customer while placing an order.

You can also edit/delete a shipping location associated to a customer from the details page.shipping locations

Selecting a shipping location for an Order

While drafting an order for a customer, you can choose a shipping location associated to that customer within the Order details page (see image below). Click on the editable shipping location and a dialog will appear where you can select one of the added shipping locations. Hit ‘use this address’.shipping location in equipment rental software

multiple shipping locations

Selecting a Pickup location for an order

Businesses can also record a pickup location to an order in the Order detail page. Click on the ‘Pick up location’ field and select an address (see image below).pickup location

Note: Pickup locations are the locations/addresses you have stored/added under Items → Locations tab.

Where can a customer view and use these locations?

Shipping locations can be viewed by the customers on the customer portal within the Order details page. Customers can select a shipping location or add a new one on the cart page while placing an order on the webstore (see image below)multiple shipping location

Pick up locations can be viewed by the customers on the customer portal only. Once a web order takes place, you can add a pickup location to it, if required!

Read More

Tracking Customers in EZRentOut

Order Management in EZRentOut

Online Storefront for Rentals

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We LOVE hearing back from you. Drop us an email at support@ezrentout.com. You can also share your ideas on our Community Forum regarding our online rental software.

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